When I profoundly stated ‘this is just the beginning’ in my last Letter from Head Honcho, I really meant it. It’s just that I
thought it would be the beginning of a life of luxury and would go something like this:
New website launched. Have a party. Big sigh of relief. Brews all round. Chilled out happy office at long last. Money starts flowing in. I buy a yacht. With a hammock. Lie there counting bars of gold, drinking a brandy, smoking a cigar, wearing a sailor’s hat and slurring things about number-crunching, profit margins and ‘conference calls with the west-coast office’.
Classic drunk 'cool' pose. I aspire to be like this 100% of the time. But if you see this guy you should peg it.
Basically, I was going to be a drunk, eccentric millionaire with a boat. However, real life prevailed and it was actually the beginning of post-launch mania as we realised that we had a million and one things to do.
But being busy is a good problem to have in business. We have resurfaced from the slump of the recession and have surpassed our 2008 record number of
weekends. 2014 is now, very proudly, our most successful year to date. In fact, there is so much to do that we haven’t
been able to keep up with demand and our staff numbers are growing from 30-35 this August (34 more people than when this all began back in 1999 - and
fortunately a better office than my University bedroom).
Amongst these million and one tasks, we have worked tirelessly over the last couple of months to launch our brand new stag night themes
and hen night themes pages. In the spirit of our LNOF mission statement, ‘to enlighten, amuse, delight and empower our audience’, we want
to offer our customers more than shop products – we want to give you inspiration. To give you an idea of how these pages
were made, this mission entailed:
- 10 models
- 18 hours of photo-shoots
- £7k worth of costume and accessories stock
- Too much ‘Senorita’ by Justin Timberlake (don’t ask)
- 1070 images edited and re-sized
- 34 Theme articles written
- 2 LNOF staff members refusing to wear pants (see Faux Real for evidence)
- 203 product descriptions written
- 2 major and at least 7 minor squabbles
After all of that, I can confidently say that our theme pages are looking awesome and our hard work is starting to pay off. But don’t take our word for it
– our customers think so too and we’ve been getting some excellent customer reviews, as well as our Trustpilot ratings staying at a
top-notch 8.9 out of 10.
We get some hilarious customer reviews too. A recent stag trip to Prague sent us the feedback: ‘amazing trip, my only complaint was that the pub crawl was too exciting’. If that’s not a testament to the new LNOF, I don’t know
what is. That’s right – LNOF customers have too much fun.
With the post-launch mania showing no sign of slowing down, it’s time for a small breather, but it’s fantastic to be at a
point where I can step back for a few days and know that the company is in safe hands. My biggest challenge over the next week will be trying not to look at the website whilst I’m out of the office, so I’ve been reunited with my old Nokia 3210, which acts
like an internet prison and doesn’t let me do anything but phone and text. The battery lasts 3 weeks though, and it’s heavy enough to double up as a
weapon, so it’ll come in useful for something. So it’s a week of rest and recoup for me – not on a yacht, unfortunately, but there’s still time for that.