Estimated dispatch date: 23/09/2018.
Please note: This is the date we estimate your order will leave our warehouse. The date you receive your order will depend on the postage option you select at the checkout.
You are viewing an estimation of the design, on the finished product all fonts and elements will be standardised and lined up correctly.
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We lovingly personalise every sash which we send out ourselves, this way you receive a great quality product with each one being individually checked for faults before we send them out. The sash material is the highest quality polyester making these sashes comfortable to wear.
It is very important that you read the information below:Please note that because details can be taken down incorrectly over the phone, all personalised sash orders must be placed online. All items will be printed as they are submitted, we will assume all spelling and grammar is as you want it, in the past we have corrected spelling mistakes only to be told that this had been spelled incorrectly on purpose. Certain colour combinations may not be very effective - e.g. black text on black sashes.
All personalised sashes require one clear working day (although often this is less and we prioritise First Class and Next Day Delivery orders).
If you have ordered other products, then they will be held back until your sashes are ready and the whole order will be dispatched together via the shipping method you have selected. For example, an order placed on Monday with next day delivery will be dispatched at the latest on Wednesday for delivery on Thursday.
Because you may wish to trim the sashes to fit or create an angled finish (both optional), there is a small amount of "finishing off" to be done on the sashes once they arrive. This is very quick and easy and is basically sticking velcro to each end of the sash so it can be worn. Please see these instructions that are included with each order.
Personalised products are exempt from our "No Quibble Return Policy" and can not be returned for a refund unless they arrive damaged or in poor condition.