Don't let COVID-19 put you off booking your hen or stag. We know there is uncertainty surrounding travel at the moment so we have answered some of your most commonly asked questions in hope this provides some clarity and confidence.

If your trip is directly affected by COVID19**

  • We will offer you an alternative trip.*
  • We can postpone your trip for up to 18 months.*
  • We can offer you a travel and accessories voucher valid for 18 months.
  • If all else fails, you can request a refund.

If you've already booked with Last Night of Freedom

Bookings in locations directly affected by COVID19 restrictions:

If your booking is affected by COVID restrictions we will contact you via MyLNOF. Please log in to see the status of your booking.

If you have an existing booking with LNOF please see our COVID FAQs for answers to our most frequently asked questions on how your arrangements may be affected.


If you haven't booked yet

We offer industry leading flexibility on your booking. We have low deposits, total flexibility to change almost everything on the trip up to 6 weeks before the event and a range of options should COVID restrictions end up affecting travel.

Total Flexibility

Your final balance is due 6 weeks prior to the event. Up until this point you can:

  • Change your location free of charge*
  • Change activities free of charge*
  • Postpone your trip free of charge*
  • Add or remove group members as much as you like (subject to loss of deposit)
  • Group members can drop out at this point and only lose their deposit.

If your booking is directly affected by COVID19 travel restrictions**

We can offer you the following options:

LNOF COVID19 Promise Shield – Alternative Trip

Option 1

We will offer you an alternative

How would this work?

Let's say you were due to go to Amsterdam in a week's time and the FCDO changed its advice to only allow essential travel to the Netherlands then we would offer you an alternate package, most likely in a UK destination. We would try to match this as similarly as possible to the package you had booked (you would be under no obligation to accept the alternative).

Have LNOF done this before?

This is something we did with great success in the early part of the March COVID lockdown when some destinations closed their borders, we managed to switch lots of groups to UK destinations so their weekend could still go ahead. It's also something we have done constantly over the years whenever flights have been cancelled at the last minute and it's a process we're very familiar with.

LNOF COVID19 Promise Shield – Postpone Trip

Option 2

We could postpone your whole trip for up to 18 months.

How would this work?

We put everything on ice and rearrange your trip for dates that suit you better. We would double check if there were any pricing or availability discrepancies and then, subject to your approval, get the whole thing re-booked.

Have LNOF done this before?

This has been a particularly popular option for groups whose weekends were affected by Covid in 2020. Quite often the wedding had been delayed too so we just wait until the group lead has new dates and switch everything over.

LNOF COVID19 Promise Shield – Voucher

Option 3

We can offer you a voucher.

How would this work?

We switch the value of monies already paid into the form of a voucher. This can be redeemed against travel (to a similar value of the original booking) for any future travel date provided plans are rebooked before 30th June 2022***. If preferred, the voucher can also be redeemed against accessories/t-shirts from our online shop.

Have LNOF done this before?

This is the most popular choice amongst groups whose weekends were affected by COVID and weren't sure when things were going to get back on track. This means that the funds already paid are ready to be used against travel to any of our 69 destinations and can be redeemed up to 18 months from the original departure date giving you plenty of time to get things back on track.

LNOF COVID19 Promise Shield – Refund

Option 4

You can request a refund

If none of the above options are suitable for your group then you can ask for a refund. In the event that some elements of your booking are unable to go ahead, you will be offered a refund for those specific elements.

Have LNOF done this before?

We had over 1,000 bookings directly affected by COVID. Whilst the vast majority either postponed or took credit vouchers we have, to date, issued over £1.1m in refunds.

* Subject to availability and price discrepancies.

** a trip is directly affected by COVID19 when your group are due for imminent travel to a destination that the FCDO advices against "all but essential travel" to, or your bookings have a significant proportion of elements, as determined by LNOF, that are unable to proceed imminently due to COVID restrictions implemented by the UK government. Please note: A booking being affected by COVID19 is determined by LNOF’s ability to be able to facilitate the booking rather than an individual’s ability to be able to attend, as such, this does not apply to individual group members that are having to self-isolate (please see section 1 above for more detail on options available to you in this instance)

*** Existing credit vouchers issued prior to 14/06/2021 will expire on 31/12/2021 as agreed.

Travel With Confidence: All clients package funds are held in a Client Funds Trust Account (CFTA) administered by an independent trustee to ensure maximum financial protection.

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How Have  Dealt with COVID so far

Icon - Close the Office and Work from Home

Close the Office and Work from Home

Many staff were furloughed but we kept a core team working from home.

Like many offices up and down the country we closed our doors on 23rd March.

Icon - Over 1,000 groups affected

Over 1,000 groups affected

We had over 1,000 groups directly affected. As you can imagine that lead to a lot of e-mails and phone calls from frustrated clients.

It took a few weeks but eventually we got on top of our task list and response times came back to normal.

Customer funds are kept safe

Customer funds are kept safe

We keep all client funds in a separate account until after the event date. In the event that client trips are affected by Covid** we know that ultimately we're always in a position to be able to refund clients if absolutely necessary.

Icon - Issued £1.1m in refunds

Issued £1.1m in refunds

It hasn't been much fun but where clients were unable to rearrange or postpone their trips we have refunded them. This has totalled over £1.1m and we currently have no outstanding customer refunds. If you are considering one of our competitors please ask them if they can say the same.

Icon - CBILs Loan - Financially Secure

CBILs Loan - Financially Secure

Because we've always been careful financially we've been eligible for a CBILS loan. This has helped strengthen our cash position on top of an already strong balance sheet and further increased our financial stability

Icon - Minimal negative reviews

Minimal negative reviews

Throughout this whole of COVID process we've had minimal negative reviews In all of these cases the clients have now been refunded. Please weigh these up against our competitors. It’s also worth noting that we never spike our feedback with fake positive reviews.

Icon - Client Funds held in Trust Account

Client Funds held in Trust Account

All clients package funds are held in a Client Funds Trust Account (CFTA) administered by an independent trustee to ensure maximum financial protection. Read More

Icon -Hybrid Working

Hybrid Working

We now have a mix of in-office and remote working for our staff plus regular lateral flow tests to help keep everyone safe.

Icon - Products innovation

Products innovation

We've used this lockdown period to continue to innovate our range of products and accessories. We now have a fully virtual hen night offering as well as a snazzy range of face masks for your last night of freedom.

Icon - 2022 filling up fast

2022 filling up fast

We're pleased to say that 2022 is selling well and filling up fast. As you can see, we've put in place all the protections required so you can feel safe making your booking. Hope to hear from you soon.

Foreign, Commonwealth & Development OfficeKey info from Foreign, Commonwealth & Development Office (FCDO)

  • The coronavirus pandemic is ongoing and travel advice is subject to change, often at short notice.
  • You should be prepared for the situation to change in your destination.
  • British Travellers must take action ahead of departure to help keep themselves safe and informed as they will face new rules and regulations.
  • Read the travel advice for your destination on GOV.UK to make sure you know what actions to take ahead of departure.
  • You should buy appropriate travel insurance for your trip. Get it. Check it.
  • You must follow local laws at your destination.

For further advice related COVID-19 when travelling:

Build Your Own Stag Do

Customise your Stag do by choosing your own activites and accommodation.

Build Your Own Hen Do

Customise your Hen do by choosing your own activites and accommodation.

Last Updated - 22/04/2024

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