for Stags and Hens

Following the continued spread of COVID-19, we have answered some of your most commonly asked questions.

An icon of an exclamation markFollowing goverment advice our head office is now closed for the foreseeable future. As a result, some of our services are running slower than usual.

Please note, we can only discuss bookings with the group leader.

Please click here to view an update letter from our MD.

LNOF HQ are monitoring the coronavirus situation closely and we are following the advice and guidelines set by Public Health England and the Foreign & Commonwealth Office.

1.

If you’ve already booked with Last Night of Freedom

Bookings directly affected by COVID19

We have now been in touch with all group leaders for bookings that have been directly affected by COVID-19 restrictions. If you have any further questions please contact us via your MyLNOF account.

Bookings that haven’t yet been affected by COVID19

If you are a group lead and are concerned that your booking may be affected by COVID19 e.g group members may no longer be able to attend or if the wedding has been cancelled etc then please get in touch with us via MyLNOF and we can go through your options with you.

2.

If you haven't booked yet

What if travel to my location is restricted by FCO?

If you book with Last Night of Freedom and the FCO restrict travel to your intended location we will either:

  • a) Offer you an alternative trip
  • or
  • b) Allow you to postpone your trip to later in the year

I’m travelling in a few months – should I switch locations?

If you book with Last Night of Freedom we allow location switches up to seven weeks prior to departure. If your group would prefer not to travel to your original destination, then provided you inform us with more than seven weeks to departure date, we will be able to switch locations*.

Can I postpone my trip?

Yes, so long as it is more than seven weeks before your travel date we will re-book your weekend for later in the year*.

Can I cancel my trip?

If the FCO puts a travel restriction on your intended destination then we can either offer an alternative or allow you to postpone until later in the year.

If you would like to cancel your weekend up to seven weeks before the trip then you can, but no refund will be made on deposits. You also have the choice to switch locations up until this point as well.

If you choose to cancel after your final balance is paid (and within seven weeks of travel) then no refund will be made. This is because we will already have confirmed numbers and will have made payment to our suppliers. In some cases we may be able to rearrange the weekend, but this would be done on a case-by-case basis and we can’t guarantee that we would be able to do this in every instance – although we would certainly try.

What if my flight is cancelled?

If you haven’t already then GET TRAVEL INSURANCE!! Even if you are hosting your last night of freedom in the UK, it's always best to make sure you're covered just in case. If you are travelling abroad, it's especially important to take out travel insurance to make sure you are covered effectively for the needs of your trip.

If you are abroad and your flight home is cancelled then you must contact your airline to discuss alternative travel options. We advise making a note of your airline’s customer service and emergency help numbers before travelling.

Last Night of Freedom will support you in any claim made on your travel insurance by providing supporting documentation and advice where possible.

How can I keep safe whilst travelling?

If travelling within Europe, please ensure that you take your EHIC card with you (these are still valid until 31st Dec 2020).

You can find lots of helpful advice about travelling and the Coronavirus on the gov.uk website here.

You can also get further information around your rights whilst travelling and the Coronavirus on the ABTA website

* Subject to availability and price discrepancies.

Last Updated - 20/05/2020

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